Empowering Your NDIS Journey with Expert Plan Management
Welcome to Starling Group Australia's Plan Management Services
At Starling Group Australia, we specialise in providing comprehensive NDIS Plan Management services designed to simplify and enhance your NDIS journey. Our mission is to ensure that you can focus on achieving your goals while we take care of the administrative and financial aspects of your NDIS plan.
What is NDIS Plan Management?
Plan Management is a service provided under the NDIS to help participants manage the funding in their NDIS plan. Plan Managers assist with financial administration tasks such as paying providers, tracking expenses, and managing budgets, allowing participants to focus on achieving their goals.
Our Plan Management Service
Invoice Management
- Prompt payment of invoices
- Detailed record-keeping and documentation
- Liaison with service providers to resolve any invoice discrepancies
Budget Tracking
- Real-time budget tracking
- Monthly financial statements
- Alerts for any budget concerns or overspending
Financial Reporting
- Detailed expenditure reports
- Easy-to-understand financial summaries
- Customisable reporting options
Provider Coordination
- Communication with service providers on your behalf
- Ensuring services are delivered as agreed
- Resolving any service-related issues
Our Plan Management Services
Invoice Management
We handle the processing and payment of all provider invoices, ensuring accuracy and timeliness.
- Prompt payment of invoices
- Detailed record-keeping and documentation
- Liaison with service providers to resolve any invoice discrepancies
Budget Tracking
We monitor your NDIS budget to ensure funds are allocated appropriately and effectively, providing you with regular updates and reports
- Real-time budget tracking
- Monthly financial statements
- Alerts for any budget concerns or overspending
Financial Reporting
We provide comprehensive financial reports that offer clear visibility into how your NDIS funds are being utilised.
- Detailed expenditure reports
- Easy-to-understand financial summaries
- Customisable reporting options
Provider Coordination
We coordinate with your service providers to ensure seamless delivery of services as per your NDIS plan.
- Communication with service providers on your behalf
- Ensuring services are delivered as agreed
- Resolving any service-related issues
OUR SOFTWARE
Efficiency and Accuracy
Automated Processes
Automates many administrative tasks, reducing the risk of errors and ensuring timely payments and reports.
Real-Time Updates
Get real-time updates on your plan's status and budget, helping you stay informed and make timely decisions.
Enhanced Transparency
Comprehensive Reporting
Provides detailed financial reports that are easy to understand, offering clear visibility into your NDIS funds.
Secure Access
Clients can securely access their information through the portal, ensuring complete transparency and peace of mind.
Improved Communication
Seamless Coordination
Facilitates seamless communication between clients, providers, and plan managers, ensuring everyone is on the same page.
Notification System
Receive notifications and reminders for important tasks and deadlines, ensuring nothing is missed.
Customisation and Flexibility
Tailored Solutions
Allows for customisation to meet the specific needs of each client, ensuring a personalised plan management experience.
Flexible Reporting
Generate customised reports and statements to fit your unique requirements and preferences.
Benefits for Clients
Simplified Plan Management
Using the best innovative software, we simplify the plan management process, making it easier for you to keep track of your NDIS funds and services.
Peace of Mind
With accurate and timely reporting, you can be rest assured that your NDIS funds are being managed effectively and transparently.
Enhanced Control and Visibility
Provides you with real-time access to your plan information, giving you greater control and visibility over your NDIS journey.
Better Decision-Making
With comprehensive and easy-to-understand reports, you can make informed decisions about your care and services.
How It Works
Initial Consultation
Contact us for a free consultation to discuss your needs. We will explain our services in detail and how we can assist you in managing your NDIS plan.
Plan Setup
Once you decide to proceed, we will set up your plan management account, ensuring all necessary information is accurately recorded.
Ongoing Support
We provide continuous support throughout your NDIS journey, handling invoice payments, budget tracking, and financial reporting.
Regular Reviews
We conduct regular reviews to ensure your plan remains on track and aligned with your goals. Adjustments can be made as needed to optimise your plan.
How Starling Group Will Support NDIS Participants in Navigating Plan Management
1. Initial Setup and Orientation
- Plan Review: Review your NDIS plan to understand your funding and support needs.
- Orientation Session: Provide an orientation on how Plan Management works and what to expect.
- Account Setup: Assist in setting up your plan management account and establishing communication channels.
2. Financial Administration and Invoice Processing
- Invoice Handling: Receive, review, and process invoices from your providers.
- Timely Payments: Ensure all invoices are paid on time, avoiding service disruptions.
- Expense Tracking: Track all expenses against your NDIS budget categories.
3. Budget Monitoring and Reporting
- Regular Reports: Provide regular financial reports detailing your spending and budget status.
- Budget Alerts: Notify you of any budget concerns or potential overspending.
- Custom Reports: Create custom reports as needed to help you understand your financial situation better.
4. Provider Liaison
- Provider Communication: Communicate with your service providers regarding invoices and payments.
- Service Issues: Address any issues related to billing or service discrepancies promptly.
5. Enquiries and Support
- Dedicated Support Line: Offer a dedicated support line for any enquiries related to your plan management.
- Responsive Service: Ensure quick and accurate responses to all your questions and concerns.
- Guidance and Advice: Provide ongoing guidance on managing your plan and making the most of your NDIS funding.
6. Online Portal Access
- Portal Login: Provide access to an online portal where you can view your budget, submitted invoices, and financial reports.
- Real-Time Updates: Ensure the portal is updated in real-time for accurate budget tracking.
7. Regular Financial Reports
- Monthly Statements: Send monthly statements summarising your expenses and remaining budget.
- Quarterly Reviews: Conduct quarterly budget reviews to ensure you are on track with your spending.
8. Direct Enquiry Channels
- Email Support: Offer an email support system for enquiries and assistance.
- Phone Support: Provide a phone support service for immediate help.
- In-Person Meetings: Schedule in-person meetings (if preferred) to discuss any concerns or questions.
9. Alerts and Notifications
- Spending Alerts: Set up alerts to notify you of significant spending or budget limits.
- Payment Confirmations: Send notifications confirming payments made to providers.
10. Education and Training
- Workshops and Webinars: Offer workshops and webinars on understanding your NDIS plan and managing your budget effectively.
- Resource Libraries: Provide access to resource libraries with guides and FAQs on plan management.
FAQs
A Plan Manager helps you manage the financial aspects of your NDIS plan, including processing invoices, tracking your budget, and providing regular financial reports.
Plan Management allows you to choose both registered and non-registered NDIS providers, offering greater flexibility. In contrast, Agency Management requires using only registered providers, and Self-Management requires you to handle all administrative tasks independently.
Monitoring Funding and Making Enquiries
1. Online Portal Access
- Portal Login: Provide access to an online portal where you can view your budget, submitted invoices, and financial reports.
- Real-Time Updates: Ensure the portal is updated in real-time for accurate budget tracking.
2. Regular Financial Reports
- Monthly Statements: Send monthly statements summarising your expenses and remaining budget.
- Quarterly Reviews: Conduct quarterly budget reviews to ensure you are on track with your spending.
3. Direct Enquiry Channels
- Email Support: Offer an email support system for enquiries and assistance.
- Phone Support: Provide a phone support service for immediate help.
- In-Person Meetings: Schedule in-person meetings (if preferred) to discuss any concerns or questions.
4. Alerts and Notifications
- Spending Alerts: Set up alerts to notify you of significant spending or budget limits.
- Payment Confirmations: Send notifications confirming payments made to providers.
5. Education and Training
- Workshops and Webinars: Offer workshops and webinars on understanding your NDIS plan and managing your budget effectively.
- Resource Libraries: Provide access to resource libraries with guides and FAQs on plan management.
